Knowledge of the market
PREMIER PROFESSIONAL SOLUTIONS
- Insurance Operations
- Virtual Assistant
- Policy Checking
- Consulting Services
- Medical Coding
- IT Services
Insurance Operations
Going streamlines insurance processes, enhancing efficiency and accuracy, allowing staff to focus on growth and revenue generation.
Property & Casuality
- Certificate Issuance: Streamline certificate processing.
- Data Management: Ensure clean and accurate data.
- Document Retrieval: Increase accuracy and productivity.
- Endorsements Processing: Optimize endorsement workflows.
- Submission Clearance: Validate and pre-qualify submissions.
Employee Benefits
- Enhance renewal cycle efficiency and profitability.
- Manage data and prepare policy comparisons.
- Ensure accurate client plans and commission payments.
- Handle monthly commission postings efficiently.
Virtual Assistance
Reclaim team capacity with Going Virtual Assistants (SIVA) who handle back-office tasks, allowing you to focus on growing your business.
- Applications
- Quoting
- Binding
- Policy Issuance
- Servicing
Policy Checking Process
Below is a detailed list of tasks involved in the policy checking process:
- Verify new business or individual policies, renewal policies with the same or different providers.
- Review customer documents for missing/incomplete information and submit findings to underwriters.
- Enter/verify customer and policy details, check policy status, and complete policy document details.
- Generate final policy based on underwriter's input and issue insurance certificates.
- Accept and analyze adjustment requests from clients, evaluating if changes affect the premium.
- Generate quotes, verify details in Quote, Proposal, and Policy, and request loss runs.
- Review policy accounting history.
Consulting Services
- BPO Consulting: Advising on optimizing and managing outsourced business processes like customer service, HR, and finance.
- Customer Support Outsourcing Consulting: Setting up and managing outsourced customer service operations, including call centers and support chat services.
- Healthcare Outsourcing Consulting: Advising healthcare providers on outsourcing tasks such as billing, coding, and patient management.
- Finance and Accounting Outsourcing Consulting: Assisting with outsourcing financial tasks like bookkeeping, tax preparation, and financial reporting.
Medical Coding Services
At Going Technologies, we provide medical coding services to streamline billing and administrative processes for healthcare professionals. Our team of certified medical coders meticulously translates healthcare diagnoses, procedures, and medical services into the appropriate alphanumeric codes, ensuring accuracy and compliance.
- ICD-10 Coding: Diagnosis coding for diseases and conditions.
- CPT Coding: Procedure and service coding for medical treatments and services.
- HCPCS Coding: Coding for durable medical equipment, prosthetics, orthotics, and supplies.
- DRG Coding: Diagnosis-Related Group coding for hospital inpatient services.
- E/M Coding: Evaluation and Management coding for patient visits.
- HCC Coding: Hierarchical Condition Categories coding for risk adjustment.
- PCS Coding: Procedure Coding System for inpatient procedures.
- ASC Coding: Coding for outpatient surgical procedures.
- Revenue Cycle Coding: Coding for the entire revenue cycle, including claims management and patient billing.
- Pharmacy Coding: Coding for medications and pharmaceutical services.
IT Services
A Quick Overview
- Web Development
- Web Application Development
- Front-End Development
- Back-End Development
- SEO Optimization
Customized software solutions tailored to meet specific business requirements efficiently and effectively with precision and creativity.
websites and custom web applications for various purposes, such as e-commerce, content management, social networking, and more.
QUADRANT BASED WORKFLOW
We are introducing our innovative Quad Function Team, specifically designed to deliver products with exceptional speed and precision. This team is organized into four specialized categories to ensure timely and efficient delivery.
Work Co-Ordinators
Our Work Coordinators provide round-the-clock oversight of client requests, ensuring each is assigned to the relevant experts based on its specific requirements.
Process Executives
Once our Coordinators assign work to the Process Executives, they promptly begin addressing client and insured requests. Upon completion, the work is forwarded to the Quality Check Team for review.
Quality Auditors
Once a request is transferred to the Quality Check Team, they are promptly notified and prioritize the task. They analyze the request to ensure the product aligns perfectly with client specifications before forwarding it to the Fulfillment Team.
Fullfillment Team
After completing the three preceding stages, the Fulfillment Team is responsible for delivering the products to clients or insureds according to the provided instructions. This may include delivery via email, print, or fax.
TURN AROUND TIME
We have introduced an innovative turnaround time Internally, ensuring product delivery to clients within 15 to 97 minutes from the receipt of the request
Each product progresses through all four stages before final delivery, ensuring a 100% quality standard. We adhere strictly to our internal Turnaround Time (TAT) for lightning-fast, precise delivery that meets business needs.
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