Work Flow
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QUADRANT BASED WORKFLOW
We are introducing our innovative Quad Function Team, specifically designed to deliver products with exceptional speed and precision. This team is organized into four specialized categories to ensure timely and efficient delivery.
Work Co-Ordinators
Our Work Coordinators provide round-the-clock oversight of client requests, ensuring each is assigned to the relevant experts based on its specific requirements.
Process Executives
Once our Coordinators assign work to the Process Executives, they promptly begin addressing client and insured requests. Upon completion, the work is forwarded to the Quality Check Team for review.
Quality Auditors
Once a request is transferred to the Quality Check Team, they are promptly notified and prioritize the task. They analyze the request to ensure the product aligns perfectly with client specifications before forwarding it to the Fulfillment Team.
Fullfillment Team
After completing the three preceding stages, the Fulfillment Team is responsible for delivering the products to clients or insureds according to the provided instructions. This may include delivery via email, print, or fax.
TURN AROUND TIME
We have introduced an innovative turnaround time Internally, ensuring product delivery to clients within 15 to 97 minutes from the receipt of the request
Each product progresses through all four stages before final delivery, ensuring a 100% quality standard. We adhere strictly to our internal Turnaround Time (TAT) for lightning-fast, precise delivery that meets business needs.
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